PRODUCTS ARE MADE TO ORDER. PLEASE ALLOW 3-5 WORKING WEEKS IN ORDER TO RECEIVE YOUR PRODUCT. IN CASE YOU WOULD LIKE A SPECIALIZED COLOR OR SIZE, PLEASE CONTACT US FOR PERSONALIZATION. PRICES INC. VAT AND SHIPPING (UNLESS PACKAGE IS OVER 2KG)
Taxes will be calculated at checkout and are not shown in the price above. Duties (customs taxes) are NOT INCLUDED into the price or at checkout and will need to be handled by the customer.
Please note that all orders are handled by DHL EXPRESS. Shipping is NOT DDP(Delivery Duty Paid). Once the order is passed to DHL EXPRESS Letanne is no longer responsible for the delivery process. Any shipping delays, customs issues entering or exiting countries, fees that may apply during the shipping process, Letanne will not and cannot be held responsible. When your package goes through Customs you will be contacted with further instructions on how to receive your package.
For all delivery questions, issues or delays, please contact www.dhl.com
Personalized, Customized, and Altered products( orders ) are NON REFUNDABLE and NON RETURNABLE. If the product is in PERFECT CONDITION and is neither Personalized, Customized, and Altered, You will have 14 days from the time you receive the order to return your purchase from HTTP://WWW.LETANNE.COM. For all inquiries about returns, Please email us at CONTACT@LETANNE.COM