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Refund policy

All LETANNE products are custom handmade to order especially for you and therefore NON REFUNDABLE and NON RETURNABLE. If it is OUR stock and the item is not personalised or altered - a return can be accepted depending on the circumstances.

DAMAGED & DEFECTED ITEMS: if you believe an item to be defective or damaged, please contact us so that we can help resolve the issue. If the item is not the correct fit and needs correction to better fit you - please contact us at contact@letanne.com in order to proceed with alterations.

LETANNE reserves the right to reject any returning products that do not comply with the above stated return policy. Rejected items will be sent back to the original shipping address without any refund being processed. In order to avoid this, please contact us to address any issues or concerns you have regarding the item(s) you wish to return.

When requesting a return, it is the customers responsibility to send the package back to LETANNE.
Please ensure to keep the return postage receipt until the situation has been reviewed by us.
LETANNE reserves the right to refuse any request for a return without this mandatory proof of return postage.

For wholesale enquiries please kindly email : contact@letanne.com or Tel/Whatsapp +35796150500

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